YOURS QUESTIONS... ANSWERED
Whats the difference between alkaline and alkalized?
Alkaline water is typically created by adding minerals or chemicals to change the pH.
Alkalised water (like Kangen Water®) is produced through electrolysis, which creates molecular hydrogen - the key factor people are interested in.
You won't often hear us refer to Kangen Water as alkaline or alkalized. Yes its pH makes it alkaline. Yes it is alkalized because of the electrolysis process it goes through. The pH itself isn’t the main benefit. It’s the hydrogen content created during the process that sets it apart.
Doesn’t alkaline water get neutralised in the stomach?
Yes - the pH level is neutralised in the stomach.
However, the molecular hydrogen created during the process continues through the body, which is where the potential benefits come from.
What is the competition like against Kangen Water?
There are many water filters on the market, but very few true water ionisers.
Enagic is one of the longest-standing companies in this space, with its own manufacturing facility and decades of experience.
An independent study conducted by MAIA Research found that Enagic holds the majority share, 19.95%, of water ioniser sales around the world. The next best company that sells domestically holds just 3% of the industry. Ultimately, it comes down to build quality, consistency, and long-term reliability, which is why many people choose Kangen Water®.
Is it easy to install?
Yes - most people set it up in under 10 minutes.
It connects directly to your tap, and step-by-step instructions are included. If you need help, support is always available.
What are the ongoing costs?
There are minimal ongoing costs.
The filter is replaced around once a year (approximately £100), and occasional maintenance is recommended to keep the system performing at its best.
What does it filter?
The Kangen Water® machine includes a built-in carbon filter that helps reduce chlorine, lead, sediment, and common contaminants while retaining beneficial minerals.
For areas with more complex water quality, additional pre-filters can be added to target things like fluoride, heavy metals, or pharmaceuticals. If you’re unsure what your water contains, we can talk through the best setup for you.
Can it go under the counter rather than on top?
Yes - it can be installed under the counter.
However, as the machine allows you to change between different pH levels, it’s designed to be easily accessed. For that reason, most people choose to keep it on the countertop for convenience. If you’re happy to have it installed underneath and are comfortable with (or can get help with) plumbing, it can absolutely be done.
Can I travel with my Kangen Machine?
Yes - the machine is portable and can be taken with you.
You’ll just need the correct tap adapters for your destination. For flights, it typically goes in checked luggage due to size and components.
Can I use it in rented accommodation?
Yes - it connects to your tap without causing any damage.
It can be installed and removed easily, making it suitable for rented properties.
I've seen cheaper Kangen Machines on eBay...
The main thing to be aware of is that Kangen machines are registered to the original owner through Enagic.
If you buy one second-hand, it won’t be in your name, which means:
– You won’t be eligible for any referral commission if you recommend it
– You may run into issues if the machine ever needs servicing or a deep clean
– If there are any outstanding payments on the machine, it can be recalled
While it might seem cheaper upfront, many people choose to purchase directly so they have full ownership, support, and long-term peace of mind.
Is it safe during pregnancy?
Yes - Kangen Water® is safe to drink during pregnancy.
As with anything health-related, if you have specific concerns, it’s always best to speak with a healthcare professional.
Is it safe for children?
Yes — it’s safe for children.
Many people gradually introduce it by starting with smaller amounts and increasing over time. Baby formula, however, is recommended to be made with the 7.0pH Clean Kangen Water,
Our products are designed to promote general well-being, but it is important to remember that we cannot provide specific medical advice. Our products are not intended to diagnose, treat, cure, or prevent any disease.
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